Your Satisfaction Is Very Import To Us
Our goal is to make your experience at TrumpTennis a pleasant one, so we've made the return process as easy as possible. No phone calls or RA numbers are required. TrumpTennis sets the industry standard with a 30-day, no questions asked satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you are entitled to a full refund, exchange, or store credit (within 30 days from the date of your invoice, as long as the product is in its original unused / uninstalled condition).
Credit for stringing and shipping costs will only be given provided that the order was an error of TrumpTennis.
- Racquets must have the plastic wrap on the handle and cannot have any ball fuzz on the strings or scrapes on the bumper guard.
- Shoes must be in brand new condition. You can use the same box your shoes were shipped in to return them. Please do not place any shipping labels or tape on the manufacturer shoe box.
- Apparel items must be returned unworn and unwashed with the original tags still attached.
- Bags, Strings and Accessories must be returned unused and with their original package and labels.
- Special Order items are non returnable.
RETURN / EXCHANGE PROCEDURES
1. Please contact us at 'returns@trumptennis.com' for the return form
2. This Form must be included in your return package in order to receive proper credit.
3. Ship your items with an insured carrier. We are not responsible for lost or damaged packages.
4. All packages must be shipped prepaid. No C.O.D.
5. Please provide your credit card information to process the order.
6. We will pay the shipping for the new item if an exchange is requested.
7. If a refund is requested, please allow 7-10 business days for it to be processed and credited to your account.
Return Policy
